Taco Bell eliminates human contact in drive-thru | Talk Radio WJBC Central Illinois | 6/16/22

Talk Radio WJBC Central Illinois asked Sarah Buxbaum to come on the air and give her thoughts on Taco Bell’s new technology. πŸŽ™ Is this a good thing or a bad thing? Does Taco Bell have the recipe for success or does it make the whole experience too impersonal?

Sarah is an expert on extreme customer service. She’s creating raving fans through her hospitality company, CWS Hospitality. She’s passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number. https://CelebrateWithSarah.com

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