Radio Interview Tension at airports is rising, but so are the profits | iHeart’s Talk Radio WLW Cincinnati | 6/17/22 View Appearance »
Video Interview Taco Bell eliminates human contact in drive-thru | Talk Radio WJBC Central Illinois | 6/16/22 View Appearance »
Radio Interview Hotel rates on the rise as inflation continues to spike | iHeart’s Talk Radio WLW Cincinnati | 6/9/22 View Appearance »
Radio Interview What can customers do to be better towards businesses? | Talk Radio KMOX St. Louis | 6/1/22 View Appearance »
Radio Interview Fast-food workers being harassed in America by customers | Canton, Ohio via Fox News Radio | 5/23/22 View Appearance »
TV Interview Better Call 4: Forbes finds 58% willing to pay for good customer service | NBC Columbus | 5/26/22 View Appearance »
Radio Interview Decline in customer service – companies dropping phone reps | West Michigan via Fox News Radio | 5/12/22 View Appearance »
Customer service right now in America – is it declining? | SiriusXM Road Dog Trucking | 5/5/22 View Appearance »
Radio Interview Fast food workers harassed in U.S. over rising menu prices | Talk Radio WTAM Cleveland | 5/10/22 View Appearance »